LIHEAP Heating Crisis 2024

Article By:  Ellen Leake, CSBG Program Director, Agency Operations Officer

Press Release   |   Dec 15, 2023

LIHEAP Crisis Enrollment Starts January 9th at Kentucky’s Community Action Agencies
Assistance Available for Eligible Households Facing Heating Crisis in all Kentucky Counties.

FRANKFORT, Ky. (December 13, 2023): Starting January 9 through March 31, 2024, Kentucky’s Community Action Agencies (CAK) will accept applications for the Low-Income Home Energy Assistance Program (LIHEAP) Crisis component on a first-come, first-serve basis, or until funds are depleted.

This program assists eligible households facing a home heating emergency, such as imminent loss of heat, low fuel supply, or eviction due to unpaid utility bills. Households must meet eligibility requirements, including income eligibility of up to and including 150% of the Federal Poverty Guidelines. Prior LIHEAP assistance does not impact a household’s eligibility.

Crisis benefits will cover the minimum needed to alleviate the crisis not to exceed the Community Action Agency’s local cost for a deliverable supply of the household’s primary heating fuel or $400 for gas or electric. Households
can reapply each time they experience a crisis until they reach their maximum benefit. Benefits are paid directly to the fuel vendor.

Kentucky’s Community Action Network collectively operates outreach offices in all 120 Kentucky counties. To apply, contact your local Community Action Agency office or call 800-456-3452. Visit to
find the nearest office.

All applicants will be required to supply the following documentation at the time of application:

  • Proof of Social Security Number or Permanent Residence card (Green Card) for each member of the
  • Proof of all household’s (all members) income from the preceding month.
  • Most current heating bill, statement from your landlord if heating expenses are included in your rent,
    statement from utility company if you participate in a Pre-Pay Electric Program.
    • The account number and name on the account for main heating fuel sources and electric bill.

For the Crisis component, applicants requiring assistance for natural gas or electric must bring a disconnect/past due notice. If your rent includes heat, bring a copy of your lease and eviction notice. Pre-Pay Electric Program
participants must show they have 10 days or less of pre-paid electric service.

Community Action Kentucky administers LIHEAP in partnership with the Kentucky Cabinet for Health and Family Services who receive the funding as a pass-through block grant from the U.S. Department of Health and Human Services. For more information about LIHEAP, including contact information for all local Community Action agencies, please visit the Community Action Kentucky website at About Community Action Kentucky

Community Action Kentucky is the statewide association representing and assisting the 23 Community Action agencies across Kentucky that work to empower individuals and families to attain greater economic stability and long-term success. With a presence in all 120 Kentucky counties, Community Action agencies provide lifechanging resources and programs to support a wide array of service areas, including food security, transportation, home energy, early childhood education, senior support, emergency services, housing assistance, workforce development, youth enrichment and more. As a statewide voice for local agencies, Community Action Kentucky works to address policy issues that impact low-income individuals and cultivates broad-reaching partnerships that improve the lives of thousands of Kentuckians, making it possible for them to achieve their goals. For more information about Community Action Kentucky, visit